Reservation Agent - Nikki Beach
Location: Bakı
Join the Nikki Beach Hospitality Group at Sea Breeze Resort! Employment Type: Seasonal (3 months) Key Responsibilities: Handle incoming calls in a friendly and professional manner; Accurately record reservation details and inform relevant departments of VIP arrivals; Identify and document special billing instructions; coordinate credit approvals with the Revenue Manager; Maintain an organized and systematic reservation filing system; Support maximum hotel occupancy by ensuring accurate room inventory control; Record and manage requests for special accommodations and suites; Handle incoming correspondence, emails, and reservation requests in a timely and accurate manner. Requirements: Relevant experience in the hospitality industry; Fluency in English, Russian, and Azerbaijani (both written and spoken); Turkish is an advantage; Mandatory experience with Opera PMS (hotel management software); Previous experience in reservations, front office, or meetings & events is preferred; Excellent telephone etiquette and communication skills; Strong time management and organizational abilities; High level of motivation, enthusiasm, and a proactive approach; Team player with a flexible and cooperative attitude. Benefits: 1 day off per week; Complimentary round-trip shuttle bus; Shared tips and service charge; Daily staff meals provided on-site; Opportunity to work with an international hospitality brand. How to Apply: Interested candidates are requested to: Submit their CV to the e-mail address in the Apply for job button . Include “Reservation Agent” in the subject line Note: Only shortlisted candidates will be contacted via email and/or phone and invited for an interview.
