Vakansiya Təsviri
Esyasoft specializes in delivering AI-powered technology and analytics solutions that support the digital transformation of utility grids and global energy transition initiatives. As we expand our operations in Azerbaijan, we are seeking a Telecommunication & Connectivity Specialist with strong knowledge of telecom and IoT connectivity technologies to ensure reliable network performance and stable device communications within a dynamic, collaborative environment. Key Responsibilities Communications Readiness and Governance - Ensure telecom infrastructure is ready before deployment. Verify network coverage using operator heatmaps and field surveys, and confirm proper use of radio bands (3/8/20) and device/network configurations Telco Operator Coordination and Relationship Management - Act as the main contact for telecom operators and connectivity partners. Coordinate daily activities such as provisioning, activation, fault management, service reviews, and planned network changes SIM/eSIM Lifecycle Management- Manage SIM provisioning, allocation, activation, suspension, swaps, and deactivation. Maintain control of SIM inventory and ensure traceability from SIM to device and customer/site Connectivity Monitoring and Service Performance (KPIs/SLAs)- Define, track, and report connectivity SLAs and KPIs, including RSSI/RSRP/RSRQ/SINR, attach and session success rate, retry rate, latency, message delivery success, and network availability. Identify trends, drive improvement actions, and maintain service performance dashboards. Device Identification and Certification Control- Validate mapping and integrity of Serial Numbers, IMEI, ICCID, and Device IDs across systems. Manage IMEI registration, operator onboarding, and any required telecom certification/compliance processes. Cellular and LoRaWAN Rollout Support- Plan and coordinate telecom readiness for lab tests, pilot zones, and mass deployment waves. Support field connectivity testing, device commissioning validation, and acceptance criteria verification Incident Management, Problem Resolution and Technical Escalation- Lead investigation and resolution of connectivity incidents. Perform root-cause analysis and coordinate escalation with telecom operators, vendors, and internal engineering teams. Backend Integration Coordination- Ensure effective handover and integration with the solution Headend and validate end-to-end synchronization between the connectivity layer and backend systems, including data flow integrity and device status consistency Requirements Bachelor’s degree in Telecommunications, Electronics, Computer Science, or a related IT/engineering discipline (or equivalent practical experience) 3+ years proven experience working with Mobile Network Operators/ISPs - Internet Service Providers and connectivity partners, including incident management, escalation, and service performance reviews Strong working knowledge of 2G 4G/LTE fundamentals (radio bands, coverage/capacity considerations, attach/session behaviour), with a solid understanding of LoRa /LoraWAN architecture and operations Ability to define and track operational KPIs/SLAs, produce clear reports, and drive actions to improve service stability and performance Fluent in Azerbaijani and English, Russian is preferred Why Esyasoft Holding? At Esyasoft, we’re transforming the energy landscape with cutting-edge solutions in Smart Grids, IoT, and more. Join a global team driving sustainability and innovation while building a fulfilling career. Interested candidates can apply via the link in the Apply for job button.