Remote Call Center Operator (Advanced English Only) - Fusion Call | Vakansiya

We are looking for a highly fluent English-speaking call center operator for a fully remote position. This role involves constant live communication with native English speakers. If your English is not truly advanced, please do not apply. What We Offer Fully remote work Fixed and stable schedule Professional, supportive team Daily live communication with native English speakers Long-term opportunity with skill growth Requirements (Must-Have) Advanced to near-native English proficiency (C1–C2) — excellent speaking and listening skills are mandatory Fast reaction, strong comprehension, and critical thinking Strong multitasking abilities and the ability to work under pressure High level of responsibility and self-discipline Basic Microsoft Excel knowledge (used daily) Personal computer with stable high-speed internet, noise-cancelling headphones, quiet and distraction-free workspace Nice to Have (Strong Advantage) Previous call center experience Experience working with international or native English-speaking clients Responsibilities Handle inbound customer calls, providing accurate information about services scope, policies, and procedures Document all customer interactions in the CRM system accurately Comply with company policies, data protection, and confidentiality standards Working Schedule Options (Baku Time) Monday – Saturday / 4:00 PM – 9:00 PM Baku time (5 working hours, no break) Monday – Saturday /  9:00 PM – 2:00 AM Baku time (5 working hours, no break) Salary: 400 AZN NET During wintertime, the shift starts and ends one hour later. Note: Monday – Saturday | 4:00 PM – 9:00 PM is a high-priority shift now (long-term availability) Important — Please read Candidates below true C1 speaking level will not be considered To apply, send your CV  to the e-mail address in the Apply for job button. Please attach 30-45 second English voice recording introducing yourself so we can check your speaking skills in advance. Accepted audio formats: MP3 / M4A / WAV Please include your available schedule(s) in your email .