Night Manager - Qafqaz Baku City Hotel & Residences | Vakansiya

Duties and Responsibilities: Oversee hotel operations during the night shift, ensuring smooth workflow across all departments. Greet and assist guests, handle check-ins, check-outs, and promptly resolve any service issues or complaints. Prepare and finalize nightly reports, ensuring accurate handover to the morning shift. Monitor hotel safety, security, and compliance with internal policies and procedures. Supervise and support night shift staff, providing guidance and instructions when necessary. Record and report all incidents or irregularities to senior management in a timely manner. Respond efficiently to emergencies and coordinate with appropriate external services if required. Requirements: Previous experience in hotel operations or customer service (minimum 1–2 years). Degree or diploma in Hospitality Management, Tourism, or a related field (preferred). Strong leadership, problem-solving, and communication skills. Ability to remain calm under pressure and make quick, sound decisions. Language skills: Fluency in English and Russian (additional languages will be considered an advantage). Proficiency in hotel management software and basic computer skills. If you meet the specified requirements, please submit your CV to the e-mail address in the Apply for job button, indicating " Night Manager " in the subject line.